Your privacy is important to Grant House. This policy explains our approach to being clear about the personal information we collect from you, and how we will put your privacy first in responsibly handling that information.
1.1 We may collect information from you when you use our website, contact us to enquire about or request our services or interact with us in any other way, such as via social media or other platforms, for example LinkedIn. We may also receive information about you from third parties with whom we have a business relationship, for example an existing client or associate professional making an introduction.
You may send us, we may ask for, or may be given the following information:
1.2 When entering into a contract with us, either as a supplier or a client, we may require further information to facilitate that, for example bank details, names of keyholders.
1.3 When you connect to our website, we may collect certain information about your computer hardware, software, mobile device and activity. This is statistical data, logged by our server and analytics/session cookies. It does not personally identify you and may include:
2.1 We may use your information as follows:
2.2 Statistical data (as described at 1.2 above) may be used towards developing and improving our website, for example:
2.3 We may sometimes share your information with third parties:
2.4 We will never sell or otherwise make your information available to third parties for their marketing purposes.
3.1 By submitting information to us you agree to us storing your information.
3.2 We will take reasonable technical and administrative precautions to prevent the loss, misuse or alteration of your personal information. However, inherent insecurities in the internet and its associated technologies, for example email, mean that we cannot guarantee the security of the information submitted to us, or sent by us, using those means.
3.3 You accept and understand that any information you supply to us is given at your own risk and we shall not be liable for any loss of or damage to your information.
4.1 We will retain your information for as long as is necessary to provide our ongoing service to you, and to be able to contact you in connection with that service in future.
5.1 You have a right to request a copy of the information we hold about you by emailing or writing to us at the addresses given below.
5.2 If you would like us to correct or update your information, or if you would like your information deleted from our records, please email or write to us at the addresses given below.
5.3 Please be aware that deleting any or all of your information may prevent us from providing our services to you.
8.1 If you have any questions about how we collect, use or share your information please email or write to us at the addresses given below.
or by writing to us at:
The Estate Yard,
East Shalford Lane,
Surrey GU4 8AE
This policy was last updated: 24th May 2018
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